Supported Living · Ages 18+ · London & Surrounding Areas

Where the system hands over,
we step in

Most supported living stops at the placement. We go further — connecting individuals with the full network of services, outreach and community support they need to genuinely thrive. Supporting adults from 18+, including those transitioning from children's services.

51,798+

Units Short

England's current supported housing shortfall — the gap Jowocare helps fill.

9 in 10

Complex Needs

Supported living residents have at least one health condition or disability — yet thousands remain without the right support.

167,000+

Homes Needed

Additional supported housing units needed across England by 2040 — the scale of unmet need is significant.

Social Work–Led

From the Inside Out

Built by a qualified social worker who has worked inside the system — understanding risk, safeguarding and what good support really looks like.

Rooted in Social Work | Built for Better Outcomes

Jowocare provides specialist supported living for adults with complex needs — including those with mental health conditions and learning disabilities — whether referred through a local authority or arranged privately.


That social work background shapes everything we do. We understand the complexity of multi-agency working, what commissioners need to see, and — equally — what individuals and families need to feel genuinely supported.

"People fall through the gaps between services. We close them."

  • Grounded in direct social work practice with individuals with complex needs, including mental health conditions and learning disabilities.
  • A social work lens means we approach risk, safeguarding and support planning with real depth — not just process.
  • Whether you're a commissioner, a family member or an individual looking for the right support — we work with you to make sure the right things are in place from day one.

Our model is built on three principles

Connected Care

We coordinate across professionals, outreach services and community resources — ensuring every individual has a joined-up network around them, not just a placement.

Social Work–Informed Practice

Founded by a qualified independent social worker, our approach to risk, safeguarding and support planning reflects years of working directly within the system — not alongside it.

Person-Centred Support

We focus on independence, stability and long-term progress — not just day-to-day care. Every support plan is built around the individual.

Specialist supported living services

We go beyond placement — coordinating the full network of support around each individual so nothing falls through the gaps.

  • Supported living placements

    Stable, structured placements matched carefully to individual needs and goals — including step-up from children's services for young adults from 18.

  • Mental health & learning disability support

    Specialist support for individuals with complex needs, delivered with empathy and structure.

  • Multi-agency & outreach coordination

    We actively connect with outreach teams, community services and specialist providers — signposting individuals to the right support at the right time.

  • Structured support planning

    Bespoke support plans and risk management frameworks built around each person — reviewed regularly and shared with all professionals involved.

  • Outcome reporting & commissioner liaison

    Clear, timely reporting that gives local authorities and commissioners the visibility they need — without chasing us for updates.

Outcomes That Matter

We measure what actually changes for the people we support — not just activity.

  • Increased independence and daily living skills
  • Stable, long-term placements
  • Reduced crisis escalation and hospital admissions
  • Stronger engagement with community and outreach services
  • Improved relationships with family and support networks
  • Clear progress toward personal goals

Supporting commissioners, individuals and families

Whether you're a local authority commissioner, a private individual or a family member seeking the right placement — Jowocare provides structured, coordinated support built around the person, not just the process.

We Bridge the Gap

Most providers stop at placement. We go further — connecting individuals with outreach services, community resources and specialist support. For young adults transitioning from children's services, we understand EHCPs, transition planning and the complexities of that pathway.

Social Work–Led

With over two years of independent practice working with complex cases, we understand safeguarding, risk, placement breakdowns and commissioner pressures from the inside — not just in theory.

You Won't Have to Chase Us

Proactive updates, clear reporting, and a single point of contact. We know communication is one of the biggest pain points with providers — so we've made it a priority.

How We Work With You

  • Clear communication with allocated social workers
  • Regular updates and reporting
  • Participation in reviews and MDT meetings
  • Proactive risk management
  • Flexible, responsive support
  • Quick turnaround on referrals and placement decisions

Who We Support

We support adults from 18 upwards — including young people transitioning from children's services into adult provision, those with mental health conditions or learning disabilities, and individuals working towards greater independence.

  • Young people transitioning from children's to adult services (18+)
  • Adults with mental health conditions or learning disabilities
  • Those requiring coordination across multiple services and agencies
  • Care leavers and individuals with EHCP plans

Looking for the right supported living placement?

Whether you're a commissioner, a family member or exploring options independently — we're here to help find the right support, in the right setting, with the right team around the person.

Get in Touch →

How to refer to Jowocare

Whether you're a professional making a formal referral or an individual or family exploring options — we've made the process as straightforward as possible. Select the pathway that applies to you.

Please complete the form below. We aim to respond within one working day with an initial assessment of suitability.

All information is treated in strict confidence. We'll respond within one working day.

We'd love to hear from you. There's no obligation — just tell us a little about your situation and we'll get back to you for a friendly, no-pressure conversation.

We'll be in touch within two working days. Everything you share is treated with complete confidentiality.

How is supported living funded?

Supported living can be funded in several ways depending on your situation. Here's an overview of the most common routes.

Most common

Local Authority Funding

If you or the person you support has been assessed by your local council's adult social care team, they may fund the support package. This follows a Care Act needs assessment and is means-tested. A social worker or care coordinator will manage this process.

NHS / ICB

NHS Continuing Healthcare

For individuals with a primary health need, the NHS Integrated Care Board (ICB) may fund support through Continuing Healthcare (CHC) or joint funding arrangements with the local authority. This is typically for those with more complex health needs.

Private

Private & Direct Payments

Some individuals fund their own support privately, or use a Direct Payment from the council to arrange their own care. This gives more flexibility and choice. Families can also fund support independently where LA funding isn't available or isn't sufficient.

Not sure which applies to you? Get in touch and we'll help you work it out — no obligation.

What you need to know

Can't find what you're looking for? Just get in touch — we're happy to talk it through.

Supported living means having your own home — whether a flat, house or shared accommodation — with a support team around you to help with daily life. Unlike a care home, you have your own tenancy and your own space. The support is provided separately, tailored to what you actually need, and designed to help you live as independently as possible.
We support adults from age 18, including young people transitioning from children's services into adult provision. We work with individuals who have mental health conditions, learning disabilities, autism, or complex needs, as well as care leavers and those with EHCP plans. Referrals can come from local authorities, NHS teams, families, or individuals directly.
You can use our referral forms above — there's a separate pathway for professionals and for individuals or families. Alternatively, email us at referrals@jowocare.co.uk with a brief overview and we'll come back to you within one working day. We keep the process as simple as possible.
We currently operate across London and the surrounding areas. If you're unsure whether we cover your borough or region, contact us — we're happy to discuss your specific situation and whether we can help.
In a care home, the provider owns or manages the building and provides both accommodation and care together. In supported living, the individual has their own tenancy — their own home — and the support is arranged separately. This gives much greater independence, autonomy, and security. The individual cannot be "discharged" from their home if their support needs change.
For young people with EHCPs or care plans, turning 18 marks a transition from children's services to adult social care. This can be a complex and sometimes unsettling process. Jowocare works closely with transition workers, leaving care teams and families to plan ahead — ensuring the right support is in place from the moment someone enters adult provision, not after the fact.
At present, Jowocare focuses on non-personal care supported living — meaning we support individuals with daily living skills, independence, community connections and coordinating services around them, rather than hands-on personal care such as washing or dressing. If personal care is needed, we'll work with you to ensure the right provision is in place alongside our support.
We aim to respond to all referrals within one working day with an initial view on suitability. For urgent situations, contact us directly by phone or email and we'll prioritise accordingly. We understand that waiting is not always an option.

Useful links & signposting

Part of connected care is making sure people can find the right support — wherever that comes from. Here are organisations we regularly signpost to, grouped by area of need.

From referral to placement — what happens next

We believe transparency builds trust. Here's exactly what the journey looks like once you get in touch, so there are no surprises at any stage.

Built to make a difference where it's needed most

London boroughs report growing unmet need for mental health and learning disability placements, and the transition from children's to adult services remains one of the most underserved pathways in the system. Jowocare was built to provide structured, connected support across both — for real people, not statistics.

Social Work–Informed

Our practice is shaped by direct experience inside the statutory system — we understand risk, safeguarding and what commissioners need to see.

Genuinely Connected

We don't just place people — we actively coordinate with outreach teams, community services and housing partners to build real networks of support.

Transparent & Responsive

Clear reporting, proactive communication and quick turnaround on referrals. You won't have to chase us — that's a promise, not a tagline.

Regulation-Ready

We operate with full awareness of CQC standards and the regulatory landscape — building our practice to meet those expectations from day one.

Organisations we work alongside

Logos will appear here as memberships and partnerships are confirmed. If your organisation would like to partner with Jowocare, get in touch.

Skills for Care
Mind
Housing LIN
Mencap
Naccom
National Autistic Society

We're here to talk

If you'd like to speak with us before making a referral, or have a question that isn't covered above — just get in touch. No obligation, no pressure.

referrals@jowocare.co.uk 020 3900 0000 London & Surrounding Areas
Make a Referral →

Privacy Policy

This privacy policy explains how Jowocare Ltd ("we", "us", "our") collects, uses and protects personal information submitted through this website. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Jowocare Ltd is a supported living provider based in London. Our contact email is info@jowocare.co.uk.

What information we collect

We may collect the following personal information when you use our contact or referral forms:

  • Your name and contact details (email address, phone number)
  • Your professional role and organisation (for professional referrals)
  • Information about the individual you are referring or enquiring about, including support needs and funding status
  • Any other information you choose to include in your message

How we use your information

We use the information you provide solely to:

  • Respond to your enquiry or referral
  • Assess suitability and progress a potential placement
  • Communicate with you about our services

We will never sell, rent or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your personal data on the basis of legitimate interests (responding to a referral or enquiry) and, where applicable, with your consent. For information about third parties shared in referrals, we process this data in the exercise of our professional functions as a supported living provider.

How we store your information

Form submissions are received via Formspree (formspree.io) and stored in our secure email systems. We retain referral information for as long as is necessary to fulfil the purpose for which it was collected, and in line with any applicable regulatory requirements. General enquiries are retained for up to 12 months.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at info@jowocare.co.uk.

Cookies

This website does not use tracking cookies or third-party analytics. The only external service used is our contact form provider (Formspree), which processes form submissions on our behalf.

Changes to this policy

We may update this privacy policy from time to time. The current version will always be available on this page. Last updated: April 2025.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at info@jowocare.co.uk.